CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 901-682-7575 or send us an email at info@trousseau.com

FAQ

 
I'm in love, but you don't have my size...

At Trousseau, customer service is our top priority.  Don't see your size listed online?  Don't despair!  Just give us a call and we can try to get the item for you from the vendor.  

How do I track my order?
 

Once we ship your item, you'll received a shipping confirmation email with your tracking number.

 

 

What is your return policy?

We stand behind everything we sell. If you are not satisfied with your Trousseau purchase, you can return it for refund or credit within two (2) weeks of purchase. Our guarantee does not cover articles that show signs of wear or misuse. For reasons of hygiene, panties, shapewear and silicone items are not returnable.  Sale items are also not returnable.

Have questions regarding a return?

Call us at 901-682-7575 or email us info@trousseau.com

How can I return or exchange an item?

We can only accept returns of unworn items with tags attached.   

You can return or exchange items in person at Trousseau or mail your return with original receipt to:
 

Trousseau Returns
408 Perkins Extended.
Memphis, TN 38117

Refunds will be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.

Call us at 901-682-7575 or email us info@trousseau.com.

901-682-7575

VIST OUR STORE

 

408 Perkins Extended

Memphis, TN 38117

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